Last Updated: October 2025
1. Introduction
Dongcheng Jade (“we”, “our”, “the Company”) is committed to protecting your privacy. This Privacy & Cookie Policy explains how we collect, use, store, and safeguard your information when you use our website (the “Site”). By using our Site, you agree to the terms of this Policy. We may update it from time to time, and we encourage you to review this page periodically.
2. Information We Collect
We may collect the following information when you use our Site:
- Name
- Contact details, including email address
- Demographic information such as postal code, preferences, and interests
- Information related to customer surveys and/or promotional offers
- Browsing and shopping-related data (e.g., cart, wishlist, viewed products)
3. How We Use the Information
The information we collect may be used for:
- Internal record keeping
- Improving our products and services
- Sending promotional emails about new products, special offers, or other information we think you may find interesting (with opt-out option)
- Contacting you occasionally for market research via email, phone, or mail
- Personalizing your website experience based on your interests
4. Information Security
We take data security seriously and implement appropriate measures to protect your information, including:
- SSL encryption for secure checkout and data transfer
- Secure server infrastructure and monitoring
- Administrative, physical, and technical safeguards
5. Use of Cookies
Cookies are small files placed on your device to improve your browsing experience.
We use the following types of cookies:
- Essential Cookies – enable core functionality such as shopping cart and login sessions.
- Performance Cookies – help us analyze traffic and improve the Site.
- Functional Cookies – remember your preferences such as language or currency.
- Marketing Cookies – personalize ads and product recommendations.
You can choose to accept or decline cookies. Most web browsers accept cookies by default, but you can modify your browser settings to decline cookies if preferred. Please note this may limit some Site functionality.
6. External Links
Our Site may contain links to other websites. Once you leave our Site, we are not responsible for the protection and privacy of any information you provide on external websites. Please review the privacy policies of those websites separately.
7. Your Rights
Depending on your location, you may have the following rights under applicable laws, including the GDPR (EU), CCPA (California, USA), and PIPL (China):
- Right to access your personal data
- Right to rectify incorrect or incomplete data
- Right to request deletion of your data
- Right to withdraw consent for marketing communications
- Right to data portability (GDPR)
- Right to opt-out of data selling (CCPA)
To exercise these rights, please contact us using the details below.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, including:
- Order records: stored for up to 5 years or as required by law
- User accounts: deleted upon request within a reasonable timeframe
- Marketing data: removed when you unsubscribe or withdraw consent
9. Contact Us
If you have any questions regarding this Privacy & Cookie Policy, or if you would like to exercise your privacy rights, please contact us at:
📧 Email:[email protected]